About the Workshop

Participants in this seminar learn how to improve relationships with co-workers and supervisors through an improved understanding of the communication process. They learn both verbal and non-verbal techniques to sharpen their message, making their meaning clear and precise.

Objectives:

• Pinpoint communication problems with others
• Say what you mean while remaining cooperative
• Understand the unspoken (nonverbal) messages which you and others send
• Analyze and improve your communication style
• Identify group factors which affect communication in your organization

Topics:

• How to be an effective communicator
• What’s going on when you communicate?
• Your style: How others perceive you and why
• The nonverbal agenda
• How can you be sure that others get your message?
• Communication and the dynamics of your work group

 

(Photo Courtesy of Sebastiaan ter Burg)