All organizations need to provide good customer service. But there is another side of the coin: It is called learning how to be a better ...

American companies hold over 15 million meetings a day. Thirty billion dollars a year is spent on meetings, but most employees feel meetings are boring ...

What are your personal strengths? Write them down on a piece of paper. What are your weaknesses or underdeveloped areas? Write them down on another ...

Instead of management advice this month, I’ve decided to share one of my most recent road warrior stories. It is hard to put into words ...

Discovering your true personality style and accepting its strengths and weaknesses is part of the key to having healthy self-esteem.  By the time a child ...

Most of us believe we have the qualities it takes to be an effective and prosperous leader, but that’s not always true. In the most ...

Shakespeare said it best: “Beware, friends of gossip. It is the big-mouthed monster that mocks the juicy news it feeds on.” Lies, rumors, and office ...

If you want to keep your stress from going out of control, you must accept change. Change is inevitable in your job, your organization and ...

Six points have been recognized as the essence of good management. Keep these techniques in mind while developing a stronger working relationship with your employees. ...

According to New York University, Graduate School of Business, people make 11 decisions about us in the first seven seconds of contact: (1) education level, ...