About the Workshop

This course focuses on how you and your organization can make the best use of your talents and abilities by learning the seven key tools to achievement. Practice good salesmanship and communication, increase your understanding, unleash your creativity and gain an edge over the competition in this fun seminar.

Objectives:

• Identify the seven steps to potentializing
• Assess your personal style/temperament
• Recognize the different types of styles and temperaments
• Practice excellent communication skills
• Develop strategies for improving your potential
• Put your enthusiasm and creativity to work

Topics:

• Potentializing – What is it and why you need it
• The personality profile – What’s your personal style? – How does temperament affect work and life?
• Strengthening your communication skills – Listen with all your senses – Say what you mean
• Attitudes – Enthusiasm is contagious – Developing the positive attitude – Managing negativity
• Why should your customers choose you? – Developing the edge
• Service – Giving something back

 

(Photo Courtesy of Steve Wilson)